Refund policy

Returns & Refund Policy
getkaviera.com

Right to Return
You may return any product purchased from getkaviera.com within 14 days of delivery for any reason. The 14-day period begins on the day after you (or a person you have designated) receive the product.

During this period, please handle the product and its packaging with care. Only unpack or use the product as much as is necessary to decide whether you want to keep it. If you decide to return it, please send it back with all accessories included and, where reasonably possible, in its original condition and original packaging, following the clear instructions we provide.

How to Start a Return
To return a product, notify us within 14 days of receiving it by emailing info@getkaviera.com. Once you have notified us, you must ship the product back within 14 days. Please keep proof that you returned the product on time, such as a shipping receipt with a tracking number.

Wrong Product Received
We're only human, and even when we double-check everything, a wrong item can occasionally slip through. No problem: email a photo of the incorrect product to info@getkaviera.com and our customer service team will review it and help you right away.

Damaged or Defective Product
Quality is our top priority, but sometimes a damaged product is shipped by mistake. In that case, you do not need to return it. You may keep or dispose of it. Simply email info@getkaviera.com with your order number and a clear photo showing the damage. If the damage is clearly visible, we will send you a replacement free of charge as soon as possible.

If you meet the criteria above, please email info@getkaviera.com.

Company Information
getkaviera.com is operated by Clearpath ECom Solutions LLC
8465 W Sahara Ave, Suite 111, Unit #1428
Las Vegas, NV 89117
info@getkaviera.com