Shipping Policy

Website: getkaviera.com
Operated by: Clearpath ECom Solutions LLC

Kaviera works with shipping carriers to deliver orders to the shipping address you provide at checkout. In some locations, a carrier may hold a package for pickup at a local facility or pickup point.

Payment and order verification

Payment is collected when you place your order. Orders are subject to payment authorization and, when needed, additional verification. Orders with incorrect billing information or that require further fraud checks may be delayed or canceled. If we cancel an order after payment has been collected, we will issue a refund in accordance with applicable law.

Order processing and delivery

We begin processing orders promptly. If you need to correct your shipping address or request a change, contact us as soon as possible through the contact options on getkaviera.com. We cannot guarantee changes once an order has entered processing or shipped. Orders are shipped to the address confirmed at checkout unless a requested change is accepted before shipment.

You will see any applicable shipping charges and taxes during checkout. Once your order ships, we will send a shipping confirmation with tracking information, when available.

Orders are typically processed within 1–2 business days after payment confirmation. Processing may take longer during holidays, periods of high demand, or when an item has limited availability. Business days for our processing estimates are Monday through Friday, excluding U.S. federal holidays. Carrier deliveries may occur on other days depending on the service and destination.

Items in the same order may ship separately and arrive on different dates.

Estimated shipping time

After dispatch, delivery typically takes 6–9 business days. These are estimates, not guaranteed arrival dates; the delivery estimate shown for your order at checkout or in your confirmation takes precedence if different. Carrier disruptions, severe weather, holidays, and other events outside our control may affect transit times.

If we cannot ship your order within the time stated at checkout—or, where no shipping time was stated, within the time required by law—we will notify you and offer the applicable choice to agree to a delay or cancel for a prompt refund.

Tracking and delayed deliveries

Use the tracking number in your shipping confirmation to check your package’s status. If your order has not arrived three business days after its estimated delivery date, please contact us using the contact options on getkaviera.com and include your order number. We will help investigate with the carrier.

If tracking says the package was delivered but you cannot find it, check the delivery location and any carrier notice, then contact us so we can review the issue with you.

Questions or concerns

If you are not satisfied with your order, please contact us through getkaviera.com. Returns and refunds are subject to our posted Return and Refund Policy and applicable law.

Clearpath ECom Solutions LLC
8465 W Sahara Ave, Suite 111, Unit #1428
Las Vegas, NV 89117